Disappointed/ Do Not Recommend Ergochair Core 2

After waiting days for support to respond, basically was told to try taking my chair apart and put back together and “make sure I tightened the screws properly”

I’ve done all of that screws cannot be tightened any more. I followed the instructions to a T and still the chair feels cheap and unstable.

The chair still leans to the left despite getting a pipe wrench and removing the piston and re centering.

The seat base of the chair rocks/tilts forward and back even when locked in upright position.

The chair just feels cheap, wobbly, unstable for the cost.

Extremely disappointed and would not recommend.

Hi @saulrich1986, thanks for letting me know. I am sincerely sorry for your experiences. If you don’t mind, I would love to assist you with - as the one who is currently using the ErgoChair Core every day. Let me know your order ID in DM and my team will go through with you again, with our full resources, to get it to work normally. I ensure that your purchase with us is valuable.

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