Purchased this ErgoChair Pro+ last December and arrived some time mid January 2021, and been on it every day working from home due to Covid. That said, it’s a nice chair and it did help my back, however, one major issue I have for the past months is the loud squeaking noises. It is now to the point I am getting annoyed as I have constant conference call and whenever I sit back, the squeaks are loud enough for others on the call to hear. Not sure how to remediate that. If it’s a weight issue that may be the cause, I’m 160lbs, so I highly doubt that would the case. So pretty much my zen of comfort for this product is out the window unless there’s something I can remediate this constant squeaking whenever I sit back (not even rocking back and forth on it). If there’s nothing I can fix this, then this is NOT worth the price and comfort since this ErgoChair Pro+ is definitely not cheap to have.
Thank you for your review. And I’m very sorry for the inconvenience with your chair. Could you please send me an email with your order number and provide me a video/pictures demonstrating this issue to firstname.lastname@example.org so I could help you look into this? It would be a great help for us to understand the situation and better assist you. Thank you.