Just received my new Ergochair core with headrest and foot rest.
Completed assembly however the entire centre point of the chair is leaning to the left and I can’t figure out how to fix this. I’ve attempted to contact customer support twice with no response as of yet.
Just wondering if anyone else has experienced a leaning problem.
You’ll see in the attached photo the arm rests are fully extended- the right one sits above my desk the left one below- that’s how extreme the lean is and it’s causing added back pain.