SmartDesk Pro Shipping Box Damaged - This is how it arrived today

I don’t know where in the supply/shipping chain this happened to make the box (and most likely product) this damaged, but this is pretty ridiculous.

Paying good money for a product and having it arrive like this is unacceptable.

I won’t be able to get around to opening it up until this weekend when I was planning to assemble the desk, but now I am thinking I will have to deal with Customer Service and return now.

Anyone else have a similar issue?

Hi Jacob,

Thank you for bringing this to our attention and we’re so sorry for the way you received the product. We’ve let our warehouse and courier partner know about this to make sure it won’t happen again.

We’ve found your order and our CS team will reach you shortly via email to assist you further with this problem. Thank you for your patience!