Within [https://www.autonomous.ai/help-center/policy/warranty-policy,‘the warranty policy page’] it states:
Replacement parts are now being sold separately for Autonomous product(s), which are bought directly from Autonomous only.
In my case, after just over a year, the left arm rest cushion on my Ergo Chair has developed a split. I’d like to get it replaced with a new pad, but finding the replacement parts had completely eluded me. Can someone point to where such a thing might be?